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SUPPORT HOME
- FREQUENTLY ASKED QUESTIONS
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Lifetime Warranty
Kingston Technology Company warrants that all products are free from
defective material and workmanship and, subject to the conditions set
forth below, agrees to repair or replace any part of a product that
proves defective by reason of improper workmanship or materials without
charge for parts and labor.
If product does not perform as warranted herein, owner's sole remedy
shall be repair or replacement as provided below. In no event will
Kingston be liable for damages, lost revenue, lost wages, lost savings
or any other incidental or consequential damages arising from purchase,
use or inability to use this product, even if Kingston has been advised
of the possibility of such damages.
No express or implied warranty is made for Kingston product damaged
by accidents, misuse, natural or personal disaster, or any authorized
disassembly, repair or modification. Kingston's warranty covers only
repair or replacement of defective Kingston products.
Kingston Technology Company warrants that all solid state products
are free from defects in material and workmanship. Subject to the
conditions and limitations set forth below. Kingston, will, at its
options, either repair or replace any part of a product that proves
defective by reason of improper workmanship or materials. Repair parts
or replacement product will be furnished by Kingston on an exchange
basis, and will be either new or refurbished by Kingston on an exchange
basis, and will be either new or refurbished to be functionally
equivalent to new.
This warranty applies only to the original end user purchaser and does
not cover any damage to a product which results from accident, abuse,
misuse, natural or personal disaster, or any unauthorized disassembly,
repair or modifications.
To obtain warranty service for replacement only, you must first obtain a Return Merchandise Authorization
("RMA") number. Click here to start
our easy process to receive a RMA number.
Rev. 08/02
Kingston Technology, ValueRAM, and the Kingston logo are either registered trademarks or trademarks
of Kingston Technology Company.
† 10 year warranty in France, Germany and Austria
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